Privacy Policy
This Privacy Policy outlines how we collect, utilise, and safeguard your personal information when you interact with our website. We are dedicated to ensuring your privacy is protected, and any information you provide will be used in accordance with this policy.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Statement.
From time to time we may change this policy by updating this page. You should regularly check this page to ensure that you are happy with any changes.
Information We Collect
We collect various types of information, including:
- Your name and, if provided, your children’s names.
- Contact details such as email address and telephone number.
- Any information submitted through questionnaires.
- Data gathered through cookies and IP addresses.
- Different categories of personal data, including Communication Data, Customer Data, User Data, Technical Data, and Marketing Data.
We may process Communication Data (any communication you send us via the contact form, email, text or social media), Customer Data (relating to any purchases of our services), User Data (how you use our website), Technical Data (your IP address, login data, browser details and navigation paths) and Marketing Data (your communication and marketing preferences).
Data Collection Methods
We collect data through direct interaction (e.g., filling forms or sending emails) and automated means such as cookies. Third-party sources like analytics providers and advertising networks may also contribute data.
How We Use Your Information
We use the collected information to enhance our products and services, respond to enquiries effectively, maintain internal records and accounts, conduct market research with your consent, and customise website content according to your preferences.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Rest Reset will store all the personal information you provide securely and in accordance with UK data protection laws.
Control Over Your Information
We do not sell, distribute, or lease your personal information to third parties without your consent, except as required by law. You can opt-out of receiving promotional materials anytime. Additionally, you have the right to access, amend, or delete your information upon request.
Data Retention
We retain your data only for necessary periods to fulfil intended purposes or legal requirements. To allow us to contact you as your family develops we will usually keep your data for a period of 24 months. If you would prefer that we do not contact you further, you may let us know at any time by emailing us, at which point we will erase your data. You may request deletion of your data at any time.
Accessing Your Information
You have the right to access and modify your information under the Data Protection Act, and to have your information amended or deleted upon request. To exercise this right, please email mica@restreset.co.uk. Rest Reset will answer and action all requests without undue delay, and in any case within one month of receipt.
Questions
For any inquiries regarding this privacy policy, feel free to contact us via email at mica@restreset.co.uk.